This waiver of fees will not apply where RACQ is providing Services outside of the Entitlements. Perfect for anyone travelling in-and-out of town, get up to 60km of metro and regional towing, plus taxi, accommodation and car hire benefits. By purchasing a roadside assistance product, you are bound by the terms and conditions below that apply to the relevant product and are subject to change without notice. endobj We use cookies and other technologies to understand and improve your browsing experience. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB) 230039 receives commission for each policy sold or renewed. RACV Summer Bike Assist is subject to the general conditions, exclusions, limitations of the RACV Emergency Roadside Assistance terms and conditions, available at https://www.racv.com.au/content/dam/racv/documents/on-the-ro.. To be eligible, you must complete the form at https://events.racv.com.au/summer-bike-assist during the promotion period. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB) RACQ therefore has a financial responsibility to ensure that Club services are distributed in a manner that benefits all members equally. Call 13 11 11 and let us know your name, where youre located and whats gone wrong. RACVs road rules expert explains the five most commonly misunderstood road rules. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. RACV Complete Care Motor Insurance is issued by Insurance Manufacturers of . Your reference number is, Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB), Five road rules youre probably getting wrong, help for common breakdowns, flat batteries, and tyre troubles. A Caravan or Trailer that has been situated at one location for more than four weeks may be deemed as being a permanent place of residence; (b)Use a fifth wheel (semi-trailer hitch); (c)Are unregistered or rental Caravans or Trailers or those on a day registration permit; or. $27 - $34.99 per hour. Kilometres travelled beyond that limit arent included and youll need to cover the payment. SPRINGWOOD QLD 4127. 20% off Chargefox fast charging RACV Extra Care provides peace of mind when you travel in and out of town. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 272 KB) Hospitality & Tourism. Administrative fees of 50c a month apply for monthly payments, $6 for the year. Gross Vehicle Mass of a vehicle is the maximum loaded mass of the vehicle as stipulated by the manufacturer, regardless of whether it is loaded, Business Roadside or Business Plus Care product. Following your request to retrieve keys locked in the vehicle, RACQ will not take responsibility for any damage that may occur and will require that a waiver be signed prior to any work commencing. Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive. In addition to those costs set out in this brochure, extra costs will be your responsibility. A second tow relating to the one Breakdown is available up to 20km in any direction at no charge under the following circumstances: Towing Entitlements are not available in the event of lost, stolen keys or lockout. Ideal for those who drive in metropolitan areas. <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 280.63 595.276]/Type/Page>> Rules, Information and Minor Announcements, PC Hardware and Printers (including 3D Printers), Satellite , Digital Terrestrial, Cable and Internet TV, Sony Playstation , Playstation 2 , PSP and Playstation 3, If this is your first visit, be sure to For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. Youll get the same quality service you expect from RACVs experienced mechanics at no extra costs. Extra Care suits those who travel into regional areas and those with heavy vehicles. If you have a caravan or trailer, Total Care or Extra Care might suit you they both include a level of assistance if the towing vehicle breaks down. If you hold Plus Care, Ultra Care or RACQ Ultimate, attendance or towing costs incurred over the standard Roadside entitlements will be taken out of your Plus Care, Ultra Care or RACQ Ultimate Entitlements. If you require a taxi, RACQ will arrange and pay for a taxi after each towing event in accordance with your Entitlements. The number of times you can call out RACV for roadside assistance each subscription year. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Once a trend of excessive use has been identified, members will always receive a notification letter which provides information about the Excess Use program and how RACQ can assist them in reducing their breakdown frequency. The RACQ Ultimate RV product can be purchased by any permanent resident of Australia, with an Australian residential address and on the condition that the Nominated RV satisfies the conditions and limitations outlined below. | 7 SEATS | LEATHER | SUNROOF | Ask about our Warranties available with 12 MONTH RACV ROADSIDE ASSISTANCE This 7 Seat Captiva has been well loved and backed up with good service history. Except for any rights that you are entitled to by law, RACQ and RACQ Service Providers accept no responsibility for any damage to your Eligible Vehicle, or other vehicles or property, including (without limitation) while in the care of RACQ or an RACQ Service Provider. 5 litres of fuel if youre stranded in Victoria with an empty tank. Your type of roadside assistance subscription will determine how far we can tow your vehicles. The kilometre limit is different for each plan: Youll be towed in your chosen direction, up to your plans kilometre limit, or to the nearest attending RACV Service Centre. If your Eligible Vehicles battery is flat we will provide a jump start, or when required, supply a RACQ battery for you to purchase, subject to availability. For policies with a start date from15 July 2021 - 2 August 2022 or with a renewal effective date from 16 August 2021 - 4 September 2022. Proof of the Drivers current residential address will be required when requesting Travel Entitlements. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 329 KB) 20% off Chargefox fast charging Features Include: 6 Speed Auto Transmission Climate Control Heating and Cooling P/Steering ABS Brakes Cruise Control Traction Control Stability Control Airbag Safety Power Windows CD/MP3 Player AUX and USB . For policies with a start date from 19 May 2019 - 12 October 2020 or with a renewal effective date from 30 June 2019 - 27 October 2020. However, sometimes the time it takes for help to arrive may vary depending on how great the demand for assistance is at any one time. Now with no Join Fee. Tow truck arrived at 1432. Essential cover for those who drive short distances in the metro area. All requests for Roadside Assistance relating to automotive Glass replacement requires upfront payment by credit card. RACV Motor Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 100 KB) Where Specialist Equipment or excess distance is required, you will be required to pay the additional cost. . For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. Caravans and Trailers that are Ineligible Caravans or Trailers in accordance with the criteria in the Service limitations section above. RACQ will provide Services to the following locations within mainland Queensland where rivers need to be crossed: Jardine, Daintree, Bloomfield, Mossman and Noosa North Shore. This includes decisions regarding access to your entitlements. From past experience though with others we were travelling with, (we've yet to have to use it) they tell you to get to the nearest town. Qualified mechanics on call, no matter how many times things dont go to plan. <>/Filter/FlateDecode/ID[<116D2E55D21DB2110A0002F7D0EABCFF>]/Index[84 26]/Info 83 0 R/Length 97/Prev 353130/Root 85 0 R/Size 110/Type/XRef/W[1 3 1]>>stream Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. enable JavaScript in your browser. Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive. The full ERA terms and conditions can always be found at racv.com.au and members can obtain a copy of the most recent terms and conditions at any RACV retail shop. A legal document with the terms and conditions of your cover, such as inclusions and exclusions. If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. The Eligible Vehicle cannot or will not be repaired. Additionally, specialist towing Entitlements will apply for Specialist Equipment and/or additional labour required for the relocation of your vehicle such as from a parking garage. startxref RACQ may request that the Driver provide evidence of this. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. Total Care is our top-level package that provides roadside assistance for you and a nominated vehicle. Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive.#. 87 0 obj It depends on where you drive. Size and Weight Restrictions Weight (GVM*) Height Width Length^ TOTAL CARE 8 Tn 3.3m 2.5m 9.0m 10'9" 8'2" 29'6" * GVM (gross vehicle mass) of a vehicle means the maximum loaded mass You will be responsible for the cost of any replacement, ignition barrels, immobilisers, door locks and door keys. Get assistance in any vehicle youre driving, even if you regularly travel long-distances. 230039 receives commission for each policy sold or renewed. Recovery will be conditional upon availability of a suitable car carrier operating within industry standards, and in some Remote Areas this may not be possible. Where your Eligible Caravan or Trailer requires towing, RACQ will only be able to assist where your Running Gear is in a serviceable condition. hbbd```b`` iXDL+0f. Towing and vehicle recovery may be provided on Limited Service vehicles subject to attending service provider's equipment capability and breakdown location. Use the promo code to redeem online, or show your RACV Membership card in-store to receive this offer. This is for minor repairs such as fan belts and globes. To be considered eligible, your Caravan or Trailer must meet the following criteria: (c) Does not exceed the size limitations; (d) Not an Ineligible Caravan or Trailer. For policies with a start date from 22 February 2023 or with a renewal effective date from 27 March 2023. The car had problems the local mechanic could not fix. The Caravan or Trailer wheel nut spanner and jack (heavy duty, if required) must be provided. Plus, any licensed driver using your nominated vehicle can get help too. Our entry-level package, perfect for city drivers who like to stay local. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. Where a Breakdown occurs in a Remote Area, RACQ may be able to assist but you may incur an additional cost. Terms and conditions may include: Intellectual property rights Termination clauses Governing law clause DMCA notice clause Limitation of liability Enforceability clause Arbitration clause Confidentiality clause Indemnification clause Coupon Codes Jump starts may be provided, up to 24-volt boost start only. Your reference number is, Premium, Excess and Discounts (PED) Guides, RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 340 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 276 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 441 KB), RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 315 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 231 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 322 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 473 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 407 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 565 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 272 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 411 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 788 KB), RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 344 KB), RACV Veteran, Vintage and Classic Vehicle Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 460 KB), RACV Veteran, Vintage and Classic Vehicle Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 491 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 329 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 7,889 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 483 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 100 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 77 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 185 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 80 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 214 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 98 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - July 2020 (PDF, 45 KB), RACV Motor Insurance Aussie Assist Benefits Guide - May 2019 (PDF, 316 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 68 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 65 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2021 (PDF, 115 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - June 2021 (PDF, 98 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - May 2019 (PDF, 85 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 62 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 82 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - October 2020 (PDF, 749 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - May 2019 (PDF, 71 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 65 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 60 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2021 (PDF, 66 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - June 2021 (PDF, 79 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 883 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - August 2018 (PDF, 71 KB).
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