Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. So, the cruises impacted are from September 5, 2023, through October 10, 2023. . Log in to My Princess to view your Future Cruise Credits and Deposits. Princess Cruises offers two levels of PVP Standard & Platinum. Booked Royal a month ago to replace my Eurpe cruise! FCCs are non-transferrable but may be used to pay for others on the same booking. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Sail through your vacation with less to worry about. 1For United States and Canadian residents only, excluding New York and Quebec. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. Actually, it states Contact Center, my error. Now to deal with the refundable part back to my Princess Gift Cards. I canceled my 28Feb2022 cruise 62 days prior. Majestic is also listed to do cruises just prior and after your cruise. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. This means that you have longer to decide if you wish to pay the final balance. [CDATA[ They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. This applies to taxes, fees and transfers, as well as onboard items. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. All Rights Reserved. The ship's Europe schedule will begin with a 12 . Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. 100% of full fare. Type text, add images, blackout confidential details, add comments, highlights and more. In mid-April, Princess announced cancellation of all cruises through June 30. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. These FCCs can be used against any holiday that is on sale at the time of booking. There has been a fair bit of progress in the last few days about recommencing cruising from here. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. This benefit is provided by Princess Cruises and/or Princess Tours. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Additionally, all remaining sailings in . The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. I just canceled a cruise we were supposed to be on January 31st. We'll send you a weekly newsletter to your inbox. By (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Daily gratuities are not included and are added to your onboard account each day. CRUISE HIVE LTD 2008-2023. See more info here and choose the perfect Princess package for you! Sorry, my bad, I meant Grand and not Crown. Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. 2 of my 3 cruises are under redeployment or reassignment (canceled). Link to post Share on other sites. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). The cruises include departures out of Hong Kong, Brisbane and Sydney. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. FCC for my deposit paid. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? . The line did not go into further detail. FCCs must be used before their stated expiration (book by and sail by) date. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. 75% of full fare. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. . If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Decide where to go, when, how long, everythingthe choice is yours! One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. A: Princess Vacation Protection has you covered! WE will let the FCC sort itself out. The cruise line is providing compensation options and details. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . I was told it was non refundable by my TA. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Baggage Delay: Up to $500 if your luggage is delayed during travel. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. The lesson I've learned is to wait, book late and get a better price. By the end of Feb 2022 "things" could be much better and I might regret canceling. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. I am very confused by Princess' decision. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. There are six sailings canceled, including those that are combinable. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. I was refunded all but about $500 to my credit card within a few days. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. I was on the Diamond in Nov on a cruise tour. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST And how long is that Princess future cruise credit valid? Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? You will be able to leave a comment after signing in, By If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. ALL RIGHTS RESERVED. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. I hope to never have to deal with a cancellation again. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. 1. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Future cruise discounts have no cash value and are non-refundable. Let's face it, canceling for something like COVID is always a gamble. Azamara Quest. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Because the only concern you should have on vacation is how to get the most from your time away. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. Should I think our cruise is a go or not? 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. I like to be prepared.. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. We booked Majestic April 2 and cabins were scarce on that booking. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. Thanks very much for the instruction on how to check my Princess account for the FCC. Once that FCC appears, I will share the amount and the expiration date. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. I thought I read somewhere it was only until April 2022 to book something. //