Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. You can call us directly and we will help you. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. DO Not do business with thieves. Just a Philippine call center that is undertrained and could care less to do their job. They asked if they could call me on a different number to troubleshoot. Great help!!! Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Sign up to receive our free weekly newsletter. We will get back to you in a few minutes. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. I use the app to refill my monthly service and it always goes off without a hitch! Chat with Support Call Directly Need guided support? Find answers to common Straighttalk questions below. WebStraight Talk Home Internet service available in select areas. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Sometimes, they might try to convince you to remain with them. And yes, there are several ways to reach the Straight Talk customer service team. Stole $57.98 from me. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. By account information, we mean phone numbers, account numbers, login details, and more. Send a letter: It is also possible to write and send a letter to Straight Talk. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Very frustrating since Im having to borrow someones phone. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Calling customer support is useless. This number worked fantastically, and I got all I needed accomplished! You'll get all the information you need right on your phone! If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Kept asking to speak to a manager but was told they were a manager. Unacceptable. Calling Straight Talk back may result in you getting a representative who is able to help you. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Customer service gives no true resolution to the issue. You can contact us at 1-877-430-CELL (2355) to change it. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. For assistance, please contact us at 1-877-430-2355. Press 1 for English and then 4 twice through menu prompts. We also highlighted some reasons you might want to cancel your Straight Talk services. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. I paid 130.00 for 3 months of service with these people. Never had any other carrier! You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Went to walmart to buy a hotspot to get me by. Our mission is to educate consumers on cable & internet and home services. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. > Print Monthly Statement. WebWho can I contact if I am having issues with my Phone Service? You must remove something in order to add this {{prodName}} to your cart. The NEW $55 Plan will now provide Unlimited High-Speed Data. Smart Pay items cannot be combined with other purchases. A couple hours later my phone lost service. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. We then hung up. Asked for a supervisor and was told they don't transfer calls. Consumers want to see how a business took care of business. All rights reserved. Please keep sharing your experiences so we can continue to improve this free resource. There's no kind of help or communication to help at ALL. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Your new Straight Talk will be ready to complete activation when your old phone stops working. I am probably leaving them after over 10 years. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Get buying tips about Prepaid Phones delivered to your inbox. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. They refuse to credit my account and are charging me full price for another month without the service I paid for. WebAt Straight Talk, customer service is extremely important to us. Many customers received refunds from the company. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. I bought a service plan before my service cut off. There is a charge for this service for noncustomers. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. 4G LTE or 5G-capable device required. If you need more data, you can purchase a 2 GB data add-on option for $10. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Actual availability, coverage and speed may vary. BACKGROUND APPS: Turn off apps running in the background. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Yes, you can with the Straight Talk Bring Your Own Phone program. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Information may be transmitted with a delay and may not reflect actual balances. So we created a free concierge service you can call at the phone number below. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. What are the reasons for cancelling the Straight Talk service? Pre-order items cannot be combined with other purchases. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Unfortunately, they've lost our business going forward. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. T-Mobile: Call 1-877-453-1304. WebClick on the option See Balance/Service Date. He said he was sorry but not allowed to once the ticket said it was denied. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. She switched me over and I told the next person what happened. WebOverview of Straight Talk Wireless complaint handling. ^FT My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. INSTALL NOW>> Forget about data limits! Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Dont waste you time or money. You have quick access to the information you need from the fly out Menu on the top left. Its Free to Join! Imagine not being able to call the police? We value your privacy. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. She did not tell me anything that would help me or even tell me she could help me get the phone. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Once there, you can enter your mobile number to check your Service End Date. Find another carrier. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. TRACK USAGE: You may download a Data Usage app such as My Data Manager. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? At Straight Talk, you can buy phones compatible with AT&T's LTE network. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. WebTell us what your question is about so we can direct you to the best team to help you. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. All rights reserved. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Tell us what your question is about so we can direct you to the best team to help you. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. WebUnlocked phones youre bringing to Straight Talk. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. They also have a rewards program so you can earn points to get free monthly plans. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. There are no contracts and no hidden fees. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. I am not alone in this and their Facebook page is full of similar issues. WebSearch Newegg.com for iphone 6s plus straight talk. | Straight Talk Contact Info. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Airtime minutes will be deducted plus the cost of the International call. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Additional terms and conditions apply. Our content is intended to be used for general information purposes only. RATES EXCLUDE INTERNET SERVICE. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. > Check Payment Status. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Their website claimed my transaction didn't go through even though my credit card was charged. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. WebStraight Talk, Inc. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. No customer service at all. You have exceeded the amount of items allowed in your cart. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. The latest complaint No mobile service was resolved on Jan 16, 2023. Welcome to 611611, the text helpline. What a complete waste of time. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. > Change Credit Card or Checking Account. Straight Talk: Call 1-877-430-2355. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I have never talked to a worse customer service line nor have I ever delt with a worst company. Please visit our 611611 Page. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Straight Talk is a reliable alternative to major cellphone providers. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. You can keep your Straight Talk phone number after canceling their service. Calling customer support is useless. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Claim your profile to access Trustpilots free business tools and connect with customers. There's a problem. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Get immediate Straight Talk support from HelpOwl.com. All rights reserved. It allows the users Unsubscribe at any time. They might even offer some discounts or incentives to keep you with them. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. When I got home to do the setup it said I had no service at my address. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. And should that be the case, you might want to cancel. Where do I start! Listen: OBR Straight Talk Episode 8, We Suck Again! Only for personal use. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. That's how much they give a . I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. International long distance service is available to select destinations only, which are subject to change at any time. Harris Teeter. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Click below for our Contact Information and hours of operation! Click Submit'. WebStraight Talk, Inc. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. With Android 4.0 and later versions, you can set a mobile data limit reminder. Check your balance, refill or manage plans and phones with our. I am very angry. Have question about your phone or service? > Pay My Bill. But I stayed on there three hours trying to get a phone for my husband. How do I know I can trust these reviews about Straight Talk Wireless? Calls must originate from the US or Puerto Rico. Subject to our Reasonable Use Policy and Terms of Service. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. How Do I Check If There's Straight Talk Coverage in My Area? Some phones on specific plans have hotspot capabilities. After converting to the Verizon sim, my line has shown "inactive" for weeks. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. NOTE: It can take between 15 ? Enter your address to check service availability for your address. Advertisers above have met our He said he was not allowed to transfer the call to anyone else. Its Free to Join! Get rewarded with Free Service at Straight Talk Rewards. It's the most convenient way to manage your service. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Your Straight Talk phone uses the towers from one of these four networks. Copyright 2007 - 2023, ContactHelp.com. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. SMH!!!! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. It is impossible to talk to someone who speaks fluent English. Im so mad right now. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. They lease service from AT&T, Verizon, T-Mobile or Sprint. Be the first one to find this review helpful. I do NOT recommend Straight Talk, since they will not do honor their warranty! Forget about data limits! The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Apparently I am not the only one with issues. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. I have questions that Wal-Mart can not answer. You will need to perform a separate checkout for the items in your cart. I have been with Straight Talk Wireless for 3 years now. Its just ridiculous. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Estimated amount consumers saved since 1997: $15,590,010,907. I told all of them the error I got. They are terrible! I got the box and a 1 month data card. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. I am going to be switching to AT&T prepaid. BasicTalk 911 service operates differently than traditional 911. This is a garbage company and should not be able to do business. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. I have never experienced worse customer service in my entire life. Jan 4th of 2023 lost all coverage and internet. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. We DO NOT remove reports. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Never called . I will be looking for another pre pay service with hopefully much better customer service! Their website claimed my transaction didn't go through even though my credit card was charged. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Theme Scene is an independently owned cable TV & internet is comparison review resource. For the last few months I have had data problems, connectivity issues, cannot log in to website or app.